Franchisee Rights

AAFD Names Keith Miller as Director of Public Affairs and Engagement

Written by: AAFD OCT 1, 2019: SAN DIEGO, CA – The American Association of Franchisees and Dealers (AAFD) has announced the engagement of Franchisee Advocacy Consulting (FAC) to provide political consultancy services to the AAFD. Importantly, FAC’s Principal, Keith Miller, has accepted the role as the AAFD’s Director of Public Affairs and Engagement.  See full …

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Senator Cortez Masto Introduces SBA Franchise Loan Transparency Act

Today, July 31, 2019, Senator Cortez Masto (NV) introduced S.2383, The Small Business Administration Franchise Loan Transparency Act of 2019.  I personally want to thank the Senator and her staff for their efforts to protect franchisee interests. You can read her press release here. For my testimony in advance of this legislation being introduced, watch …

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Keith Miller Testifies at United States Senate Banking Subcommittee Hearing

On March 17, 2019, Keith Miller, Principal, Franchisee Advocacy Consulting, testified at the United States Senate Banking, Subcommittee on Economic Policy hearing titled, “Economic Mobility: Is the American Dream in Crisis?”  I discussed some of the obstacles in franchising that hamper the efforts to realize the American Dream, concentrating on the lack of financial transparency …

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Max Muscle® Franchise Owners form Independent Association

March 26, 2019 – Today, franchise owners of Max Muscle® Nutrition have announced the formation of Max Independent Franchise Owners Association (MaxIFOA, Inc.), a self-funded alliance to represent their interests with the South Dakota-based company. The organization, while working with Max Muscle Nutrition®, will be a unifying voice of franchisees, focusing on franchisee profitability while …

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Can Dickey’s BBQ Franchise Owners Survive? Franchisees Claim They Received Misleading Numbers

Written by Keith R. Miller Franchise owners of Dickey’s BBQ are closing at an alarming rate. Why is this, and can a franchise owner really make a profit owning a Dickey’s BBQ? Despite this, up to now, the franchisor has continued to sell a high number of new franchises. Can they continue that pace and …

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Is Dickey’s BBQ Franchising’s Next Quizno’s? 28% Systemwide Churn

Written by Keith R. Miller It’s not easy to forget the Quizno’s saga.  Once one of the darlings of the franchise industry, growing through franchising to nearly 5,000 locations, but today, just under 400 in the United States.  Many franchisees lost everything (investments, savings, their home), and as stores closed, eventually the franchisor filed for …

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Franchisees, Is Your Operations Manual Changing Your Franchise Agreement?

Written by Keith R. Miller As franchise owners, we all sign franchise agreements that set the terms and conditions of our business, and the relationship with our franchisor. Most of those franchise agreements contain a condition that you will follow the then current Operations Manual. While it is understandable that the Ops Manual must change, …

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The Franchise Industry, Heavily Regulated? – Shattering the Myth

Written by Keith R. Miller All of us have heard the argument: franchises are in a heavily regulated industry.  Really?  This article will attempt to briefly clarify what is specifically regulated, what isn’t, and is it enough considering those investing in a franchise not only risk their investment, but likely all their assets. We hear …

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